Keep calm, don’t panic.
Get to your phone and dial 9-1-1. Do Not Hang Up. 911 operators GPS system will locate your phone.
Keep calm, don’t panic. You are going to be asked questions – Speak clearly. 911 dispatches within I minute of answering a call. They are sharing the information you are giving to the services.
Here are some questions you should be prepared to be asked:
a. Fire? Ambulance? Police? Do you require assistance from law enforcement? medical professionals, and/or fire fighters?
Only Fire may access a locked home or business. Is the person unconscious? Bleeding? In severe pain? Speak clearly.
b. Give a calm and detailed, concise, description: What happened? Share as many details as you know. Calml Be aware of your surroundings and the location. Try to be able to give road signs, business names, and intersections.
c Give the dispatcher your name and address where the incident is occurring.
d. Stay Calm Speak clearly and stay on the phone.
Listen to the dispatcher. Follow orders. The better and faster you follow orders, the higher everyone’s rate of survival will be. Remember that even if the dispatcher is still asking questions or giving instructions, help is on the way.
Don’t hang up until directed to do so by the dispatcher. Anything can happen, and the emergency services need to know your situation at all times.
When the responders arrive – Identify yourself as the 911 caller and then keep out of their way,