Calling 911

Calling 911

MEDICAL EMERGENCY

  • Keep calm, don’t panic.
  • Get to your phone and dial 9-1-1. Do Not  hang up if you are not immediately connected. It may take time for your call to be routed correctly and secure your location on Dispatch GPS.
  • Know what you will be asked. Make sure you are aware of the following:
  • You are going to be asked a few questions – SPEAK CLEARLY.
  • Where is the emergency? The emergency is not always located where you are calling from.  Be aware if your surroundings and where you are.  Try to keep a watch out for the road signs, business names and intersections whenever you may travel. If you are on the road or road side open glove compartment to show copy of Living Will to Police and Emergency staff.
  • Nature of the emergency: Do you require assistance from  “Police, Fire or Ambulance “.  If  are at home and are Not able to open the front door, tell dispatch and  they will send Fire Department to access the home for EMS.
  • A detailed, yet concise description:  Are you alone? What happened?  How many details do you know?  What should have the most importance is patient unconscious?  In general, the most important thing is why you need assistance.
  • The number of your phone: The dispatcher will want you to stay on the line if you are able until the EMS arrives. Put on front light, unlock front door.
  • Get Out your Vial of Life information. Secure your copy of  Living Will, list of all medications and your phone charger for your cell phone.  Everything  should go with you and injured person to ER. 
  • Location: Give the dispatcher your name and address.  Tell dispatcher if a person is at nearest entrance to direct emergency
  • Keep Calm
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